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+1 289 556 3049

Commercial Cleaning

Our Policies:

One-Off, Move In/Move Out, and Initial Cleans:
For all one-off, move-in or move-out, and initial cleans, we request payment in full the day before cleaning or a 50% deposit before cleaning, with the balance to be paid on the day of the scheduled service if the paying individual(s) will be present at the property. We accept payment via credit cards (Visa, MasterCard, Amex), e-transfer, or cash.

Regular house cleans:
Regular weekly/biweekly/monthly house cleaning invoices must be settled within 24 hours to avoid late fees. A 10% charge of the initial cost will be added to overdue invoices every day until payment is made. Invoices remaining unpaid after 21 days will be forwarded to a collection agency.

Weekly reminders, including updated invoices reflecting additional charges, will be sent to clients with outstanding payments.

In the event of non-payment, invoices may be forwarded to a collection agency or pursued through small claims court in accordance with Canadian law.

If less than 24 hours of notice is given, a cancellation fee equal to 50% of the total service cost is applied.

Cancellation fees are automatically charged to the credit card on file. Invoices will be electronically sent for payment if no card is on file, and the cancellation fee must be paid before the next scheduled service. Failure to pay a cancellation fee will result in termination of recurring service.

Clients are encouraged to communicate cancellations or rescheduling via phone call. Exceptions may be considered for emergencies, family matters, accidents, or uncontrollable environmental circumstances.

We never hope that we ever need to apply these cancellation fees and will always try to work with you. To reinstate services, clients will need to subscribe at the current market price, starting from the initial cleaning rate. This allows them to resume services as per their desired plan.

our Brochure:

Any Queries?

Feel free to call

+1 289 556 3049

At ShineOn Cleaners, we recognize that a clean and well-maintained workspace is essential for productivity, employee morale, and creating a positive impression on clients. As a seasoned player in the cleaning industry, we take pride in offering top-notch commercial cleaning services tailored to meet your business’s unique needs.

Our team of experienced professionals is committed to ensuring that your office, retail space, or commercial facility remains spotless and inviting. Whether it’s daily maintenance, deep cleaning, or specialized services, we’ve got you covered.

 

 

Ready to experience the ShineOn difference? Contact us today to schedule a free consultation and discuss your commercial cleaning needs. Let us make your workspace shine!

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frequently asked questions

We supply absolutely everything, including fresh microfiber cloths and mop heads for every clean, so you don’t need to worry about anything! We don’t cheap out on supplies either, so rest assured knowing your home is getting the best care possible.

We work in teams of 2 to 4; with 2 being the most common. Regardless of the number of staff on the team, they are there until the job is complete.

All of our cleaners undergo extensive background checks and are required to provide up-to-date police clearance certificates.

We will fix a time slot to work with you and finish the work within that time frame. Rest assured we will stay there until the job is complete.

Shine On Cleaners accept all types of payment - credit cards (Visa, MasterCard, Amex), e-transfer or cash. Payment is due on the day of the service beside the deposit you already paid.

We ask for a 50% deposit before cleaning and the balance to be paid on the day of the scheduled service if the person(s) making the payment will be at the property.

Yes, we are covered by a general liability insurance plan. Our workers are covered by appropriate workers compensation insurance.